Winter Sale Questions

What do you sell? Womens clothing, footwear and accessories

What is the sale? 30-50% off. It excludes a few styles

When does the sale start? Online it starts on Wednesday night. Make sure you are signed up to our emails to get all the details

When does the sale end? It doesn’t! But items will sell out, when they are gone they are gone! So don’t wait if you find something you love.

Is the sale just online? The sale is in our stores in Oamaru, Timaru and Ashburton

If it doesn’t fit, can I return it? Yes you can, we refund your money back to you and we will always email you once this is done. Your money may take a few days to clear due to banks and whatnot

Can I exchange sale items? Absolutely yes, give us a call or email and we will do our best to do an alternative size aside for you

Do I still earn loyalty points on sale items? Yes, you earn points on everything you purchase

When can I expect my parcel? We aim to get all orders placed before 3pm out the same day. We use overnight shipping as standard, this may differ if you are rural. But you will always get a tracking link so you can follow its journey.

Can I use a gift card or store credit? Yes, you can use them on the payment page. The details will be in the email you were sent.

I can’t log in to order! You can message us on chat (bottom right of your screen) Or email us and we will help you

Can I get my parcel delivered to work so my partner doesn’t see it?Yes, you can change your shipping address to where-ever you are in the country. We also recommend trying it on and taking the tags off at work and slotting it into your wardrobe discreetly at home

Can you make my invoice $0 so I can tell my partner it was #giftedHaha if that’s what you need us to do, we are happy to support this.

I wear a men’s size small, how will I know it will fit me?Check the measurements on the listing, and the size guide for that brand too. You can compare the measurements to something similar you already own at home

OMG! The dress I bought makes me look like a house, can I exchange it?Absolutely yes, give us a call or email and we will do our best to put an alternative size aside for you


IN STORE: Can I appro sale items?No. You can only appro full priced piecesNo. You can only appro full priced pieces