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Returns & Shipping
How to measure your garment
We hand measure every garment - usually the size 12 so you can compare to your existing garments to see if it will fit.
When measuring the garment make sure it is lying flat.
Stretch garments are measured unstretched.
Usually each size will go up 4 cm approx. in width and 1 cm in length.
The specific garment measurements are in the description of the garment.
See the Size Guide for general brand measurements.
Pant & Jean measurements
Returns & Exchanges
We love to make sure you are happy and feeling great in your new goodies.
If your garment doesn't suit or fit we are more than happy to give you a full refund or exchange if purchased online.
You get your First NZ Return FREE using our prepaid return option.
Thereafter it is only $5 NZ Wide
We will also cover the cost of sending your exchange back to you.
Click here for more on our Return Policy & timeframes
Or follow your returns form in your parcel
Express Shipping
FREE on NZ orders over $100
We deliver all our NZ orders via NZPOST Express Service (usually overnight).
Depending on garment location & order time we aim to dispatch the same or following working day.
Delivery is free NZ wide if your order is over $100.
When your order is less than $100 we will express deliver it for a flat fee of $7.
Live in Australia? We use NZ Post Courier.
We will deliver it for free when your order is over $150. Or a $20 Flat fee if it is under $150.
Click here for more on Shipping and Payments
